Client Background

Client Company:PT Alove Bali Ind

Location:Bali, Indonesia

Cooperation Period:August 2022-October 2022

AloVe Bali,a Dutch-Bali producer,produces 100% natural,organic and (socially) sustainable aloe vera ingredients.They provide bulk,bottled and packaged aloe vera product solutions to brand owners and distributors in the personal care,cosmetics,food & beverage and agriculture industries.

Customer needs

With the increasing demand for aloe vera powder in the global market, business expansion and the advancement of new product development plans, PT Alove Bali Ind needs to expand its production scale, and the demand for spray dryers is becoming increasingly urgent. Its purchasing manager said that the company needs a spray dryer that can meet large-scale production, high drying efficiency and precise control of product quality. Previously, when looking for suppliers through traditional channels, it not only took a lot of time and energy, but also difficult to find equipment that fully matches the needs.

Connection with customers

With a trial mentality, the procurement team found OLLITA on the Google platform, a company that has been focusing on the research and development and manufacturing of drying equipment for many years and has many patented technologies and rich experience in the industry. It captured this business opportunity at the first time. The supplier quickly contacted the purchaser through the email and in-depth understanding of its specific production process, output requirements, product characteristics and other details.

Tailored for customers

Based on this information, the OLLITAL's technical team tailored a spray dryer solution for the purchaser. The equipment selected in the solution has an advanced atomization system to ensure uniform dispersion of materials and achieve efficient drying; at the same time, it is equipped with an intelligent control system that can accurately control parameters such as drying temperature and wind speed to ensure stable product quality. OLLITAL also displayed past successful cases, equipment quality inspection reports and customer reviews on the platform, further enhancing buyers' confidence in cooperation.

Signing the contract

After multiple rounds of online communication and confirmation of technical details, the two parties successfully signed a purchase contract. It took only 60 days from the release of demand to the transaction, greatly shortening the cycle required for the traditional procurement process. After the contract was signed, the supplier quickly organized production, strictly controlled the quality of each process, and successfully delivered the 100L spray dryer to the PT Alove Bali Ind's factory at the agreed time.

Installation and use feedback

During the installation and commissioning of the equipment, the OLLITAL sent professional technicians to the site for guidance to ensure the normal operation of the equipment. At present, this batch of spray dryers has been put into use. The PT Alove Bali Ind reported that the equipment is running stably, the production efficiency has been greatly improved, and the product quality has reached the expected standards, successfully helping the PT Alove Bali Ind's new products to go into production smoothly.

Summary

The success of this transaction is due to the efficient communication, professional services and mutual trust between the two parties. It not only solves the production needs of the purchaser, but also expands the market share and establishes a good reputation for the supplier. In the future, the two parties are expected to cooperate in more areas and jointly promote the development of the industry.