Vietnamese Client Factory Visit: Successful Milk Powder Spray Drying Test Leads to Order of 10 Units

In early November, we were pleased to welcome a Vietnamese customer delegation to our factory for an on-site visit and equipment evaluation. The client specializes in dairy processing and was seeking a reliable solution to convert fresh milk into high-quality milk powder for commercial production.

Factory Tour and Technical Discussion

During the visit, our engineering and sales teams guided the customer through our production workshop, assembly area, quality control process, and testing laboratory. We introduced the design principles, material selection, and hygienic standards of our spray drying systems, with a strong focus on food-grade stainless steel construction, temperature control accuracy, and stable operation.

The customer shared their processing requirements in detail, including target moisture content, powder solubility, particle size, and flavor retention. Based on these needs, our engineers recommended a food-grade spray dryer configuration optimized for milk drying.

On-Site Milk Spray Drying Test

To ensure full confidence before purchase, the customer brought real milk samples from Vietnam for a live spray drying test. The test was carried out under controlled conditions, adjusting inlet and outlet temperatures, feed rate, and atomization parameters.

The results were highly satisfactory:

l The milk was successfully dried into fine, uniform milk powder

l Excellent flowability and solubility

l No scorching, discoloration, or burnt odor

l Stable operation throughout the entire test process

The customer closely observed the test and inspected the final powder quality. After internal discussion, they confirmed that the drying performance fully met their production expectations.

Immediate Purchase Decision

Impressed by both the equipment performance and professional technical support, the customer made a prompt decision to place an order for 10 spray drying units for their dairy production line in Vietnam. The machines will be used for milk powder processing and future product expansion, including flavored and fortified milk powders.

Long-Term Cooperation Ahead

This successful factory visit and on-site test strengthened mutual trust and laid a solid foundation for long-term cooperation. We will continue to support the customer with installation guidance, operation training, and after-sales service to ensure smooth production after delivery.